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Customer Support
At Shriprasadam, we value your trust and satisfaction. Our dedicated customer support team is here to assist you with any inquiries, whether it's about orders, shipping, returns, product details, or bulk purchases. We strive to make your shopping experience smooth and hassle-free.
Shriprasadam
FAQs - General Queries
Do you offer idol customization for special occasions?
Yes! Shriprasadam offers permanent engraving of event names, business logos, or messages on idol bases - perfect for corporate gifts, car dashboards, wedding gifts, festivals, and personalized offerings!
Do you offer discounts on bulk purchases?
Yes, we offer special discounts on bulk orders. For more information, please contact our customer support team with your requirements.
Can I place an order for corporate gifting?
Absolutely! We provide a range of products suitable for corporate gifting. Reach out to our team to discuss your specific needs.
How can I contact customer support?
You can reach our customer support team via email at shriprasadam.info@gmail.com or call us at +91 8081734327. Our office hours are 10 AM to 6:30 PM, Monday to Saturday.
SHRIPRASADAM
FAQs - Orders and Shipping
How can I place an order on Shriprasadam?
To place an order, browse our collections, select the desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD) for your convenience.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times vary based on your location but generally range from 3-7 business days.
Do you offer international shipping?
Currently, we ship only within India. We are working on expanding our services to international locations in the future.
SHRIPRASADAM
FAQs - Returns and Refunds
What is your return policy?
We offer a hassle-free 7-day return policy. If you're not satisfied with your purchase, you can initiate a return within 7 days of delivery. Please ensure the product is unused and in its original packaging.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order details. They will guide you through the process.
When will I receive my refund?
Once we receive and inspect the returned product, refunds are typically processed within 7-10 business days. The amount will be credited to your original payment method.
SHRIPRASADAM
FAQs - Product Information
Are the products authentic and of high quality?
Yes, at Shriprasadam, we are committed to providing authentic and high-quality products. Each item is carefully crafted to meet our quality standards.
Do you offer product customization options?
Yes, we offer customization services. However, we have a diverse range of products to suit various preferences.
Contact us for product customization Service
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